Manage on desktop
Use the workspace for accounts, profiles and follow-up tasks.
SalesEpoch Team
Keep Team Follow-up Moving Across Desktop and Mobile
Keep WhatsApp accounts, profiles, conversations and follow-up in one company workspace. Representatives can work at their desk or continue through the mobile app or browser, with customer-number masking rules applied on both devices.
- Start with 6 team members
- Customer-number masking on desktop and mobile
- Customer handoffs, follow-up records and team reports
DESKTOP + MOBILE
Mobile is here: continue follow-up away from your desk
Continue on mobile
Open the app or a mobile browser to check messages and continue customer conversations.
Enable push when needed
Contact SocialEpoch support for real-time message push. Confirm sync scope and operating conditions for your deployment.
Team Challenges
When Accounts and Reps Grow, Personal Tools Are No Longer Enough
Broken Follow-up Continuity
Customer information is scattered across personal devices, making it hard to continue follow-up when representatives or account numbers change.
Limited Pipeline Visibility
Managers struggle to understand customer volume, message volume, follow-up status, and team usage.
Access and Data Risk
Teams need member permissions, sensitive-information protection, keyword alerts and customer handoff settings.
Keep Customer Data with the Company
Connect Customers, Conversations, and Follow-ups
The team version continues the communication capabilities of the Personal plan, and adds member permissions, customer transfers, usage rules and management reports suitable for multi-person collaboration.
- Chat backup
- Keep key communication records to reduce information gaps caused by changes in accounts or personnel.
- Customer transfer
- Customers can be transferred to other salespeople for continued follow-up, and previous communication records can be retained.
- Sensitive information protection
- Customer data such as mobile phone numbers that do not need to be displayed can be hidden according to member permissions.
- Management reports
- Get a centralized view of usage data like customers, messages, online time, and translations.
Team Plans
Choose a Plan for Your Team Stage
Each plan includes 6 team member accounts. Feature differences are confirmed in the final proposal. All prices are in USD.
Standard
$1,499Yearly · Includes 6 member accountsFind the Right PlanProfessional
$2,499Yearly · Includes 6 member accountsBook a demoEnterprise
$3,999Yearly · Includes 6 member accountsDiscuss an Enterprise PlanAdditional team seats, concurrent WhatsApp accounts, onboarding, training, and custom services are quoted separately. Prices are in USD.
Team Demo
Start with Your Account Scale and Sales Workflow
Tell us your team size, number of accounts, and customer sources, and then match Standard, Professional, or Enterprise editions.
Contact the SocialEpoch AssistantWeChat @SocialSelling888